Privacy Policy

Last Updated: 5 April 2026

Introduction

Welcome to LUVRA | BOLDLY PURE. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our store and make purchases.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

• Name
• Email address
• Phone number
• Delivery address
• Payment information (processed securely through Razorpay)

Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Products viewed

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information. We may share your data with:

• Payment Processors: Razorpay for secure payment processing
• Shipping Partners: India Post, Delhivery, Blue Dart for order delivery
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed through secure payment gateways.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with data protection authorities

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18 years. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this privacy policy, please contact us:

Email: luvra.official@gmail.com
Phone: Contact number will be updated soon
Address: India

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This privacy policy is compliant with applicable data protection laws including the Information Technology Act, 2000 and GDPR where applicable.